Refund Policy

RETURNS

Every order is important to us because we know how important it is to you. We certainly strive to please every customer with beautiful flowers and attentive service. Knowing that flowers are a perishable natural product and that floral arrangements and floral gifts are handmade, we do everything we can to strengthen our floral products and ensure the quality, precision and beauty of our work. Many variables determine whether a flower will last as long as expected or whether a designer has created something you will enjoy. Because we are constantly looking for ways to control some of these variables to improve floral performance, we welcome your comments and questions. Additionally, if you are not completely satisfied with the quality of one of our products, please contact us immediately and we will take appropriate action immediately.

QUESTIONS

If you have any questions about our returns policy, please contact us at:

e-mail: lizzy@luxberriesandfloral.com 
Phone (619) 651-5763
Lizzy Naranjo

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